Returns & Refunds policy
A refund for any PNR/Itinerary Receipt must be made within one year of the date of travel.
Currency- Charges & fares are payable in any currency perfect to the carrier. When payment is made in any currency apart from the currency wherein the fare is published, such price will be made at the price of exchange established according to Carriers/Credit Card Companies/ Banking rules. These rules can even apply to tickets bought and refunds processed.
Want More Information? Ask us and We Would be Glad to Help You:
Our call-Centre is open 24X7 days a week. You may contact us at +1-888-592-7066. Alternatively, you can email us at info@platinum-travels.com . We endeavor to reply to all emails within 48 hour.
The refund amount you receive may vary depending on the airline’s policy, your refund purpose, and the gap between the date of refund request and the date of your departure.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail info@platinum-travels.com
The refund amount will vary on the situation.
Your refund will be credited back to the original form of payment.
If your ticket was purchased in the last 24 hours, it may qualify for our 24-hour booking policy.
Credit card refunds will be processed within 7 business days of the request. All other refunds will be processed within 20 business days of the request.
Contact Us-
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@platinum-travels.com